WebsiteBuilderly > Compare > BigCommerce vs SAP Commerce Cloud: Review & Comparison

BigCommerce vs SAP Commerce Cloud: Review & Comparison

Updated on 13 Sep 2024

Compare Technologies

 4.5

(Reviews: 5.3K)

Est. users: 60K

Price Ranges: $29.95 - $79.95 - $299.95

 4.5

(Reviews: 56)

Est. users: 18K

Price Ranges: Contact Sales - Contact Sales - Contact Sales

BigCommerce vs SAP Commerce Cloud

BigCommerce is a user-friendly e-commerce platform designed for small to mid-sized businesses, offering an easy setup and a range of customizable templates. SAP Commerce Cloud, on the other hand, is a robust enterprise-level solution tailored for large businesses with complex requirements, providing extensive scalability and integration capabilities. While BigCommerce caters more to straightforward, quick-to-market needs, SAP Commerce Cloud excels in handling sophisticated and large-scale e-commerce operations.

BigCommerce

  1. Best for small to mid-sized businesses
  2. Quick and easy setup process
  3. Built-in SEO tools available
  4. Multiple payment gateways supported
  5. Lower cost of ownership
  6. Easy-to-use interface
  7. SaaS-based eCommerce platform

SAP Commerce Cloud

  1. Ideal for large enterprises
  2. Highly customizable and scalable
  3. Advanced B2B functionalities
  4. Integrated with SAP ecosystem
  5. Complex initial setup
  6. Strong omnichannel capabilities
  7. Higher cost of ownership
  8. Cloud-based deployment option

Key Differences

  1. Scalability

    SAP Commerce Cloud is built on an enterprise-level platform designed for large-scale businesses and can efficiently handle high transaction volumes. BigCommerce, while scalable, is better suited for small to medium-sized businesses.

    Winner: SAP Commerce Cloud

  2. Ease of Use

    BigCommerce offers a more user-friendly interface and easier setup, making it accessible even for those without extensive technical knowledge. SAP Commerce Cloud has a steeper learning curve and is more complex to set up.

    Winner: BigCommerce

  3. Customization and Flexibility

    SAP Commerce Cloud provides extensive customization options and robust flexibility, allowing businesses to tailor the platform to their specific needs. BigCommerce is more limited in terms of customization but offers a wide range of built-in features.

    Winner: SAP Commerce Cloud

  4. Cost

    BigCommerce typically has a lower total cost of ownership, with transparent pricing suitable for small to mid-sized businesses. SAP Commerce Cloud, being an enterprise-level solution, requires a larger investment and has higher ongoing costs.

    Winner: BigCommerce

  5. Integration Capabilities

    SAP Commerce Cloud excels in integration capabilities, offering extensive support for integrating with other enterprise systems (e.g., ERP, CRM). BigCommerce also supports integrations but is less robust compared to SAP Commerce Cloud.

    Winner: SAP Commerce Cloud

  6. Support and Community

    BigCommerce has a strong support network and an active community of users, making it easier to find solutions and share knowledge. SAP Commerce Cloud has strong enterprise-level support but its community support is less extensive.

    Winner: BigCommerce

  7. Security

    Both platforms offer high standards of security, but SAP Commerce Cloud is tailored for enterprises with advanced security requirements, making it slightly more robust.

    Winner: Its a tie

Distinct Features

BigCommerceSAP Commerce Cloud
Built-in multi-currency functionalityAdvanced B2B functionalities out-of-the-box (e.g., account management, complex pricing rules)
Native integration with popular marketplaces like Amazon and eBayIntegrated product content management (PCM) system
No transaction fees on any planDynamic personalized experience and customer profiling capabilities
User-friendly drag-and-drop page builderIntegrated end-to-end order management including sourcing and availability
Wide variety of third-party app integrations through the BigCommerce App StoreEnterprise-grade scalability and performance for high-demand environments
Built-in SEO tools and automatic image optimizationComprehensive integration with SAP’s broader suite of enterprise solutions (e.g., SAP ERP, SAP S/4HANA)
In-depth product review capabilities and Google customer reviews integrationAdvanced workflow and approval processes for business processes

Pricing Overview

BigCommerce

  1. Standard ($29.95) - Recommended for startups and small businesses
  2. Plus ($79.95) - Tailored for businesses experiencing growth
  3. Pro ($299.95) - Best suited for enterprises with high demands

SAP Commerce Cloud

  1. Starter (Contact Sales) - Suitable for businesses in their early stages.
  2. Professional (Contact Sales) - Designed for businesses expanding their online presence.
  3. Enterprise (Contact Sales) - For established enterprises with complex requirements.

Indepth Overview

BigCommerceSAP Commerce Cloud
Main Differences
SEO★4.5 - Comprehensive SEO capabilities with advanced features★4.3 - Strong SEO features tailored for enterprise-level businesses
Customizability★4.8 - Highly customizable themes and templates★4.7 - Extensive customization options for unique branding
Pricing★4.7 - Transparent pricing structure with affordable options★4.2 - Flexible pricing based on business size and requirements
Ease of Use★4.5 - User-friendly interface with intuitive navigation★4.1 - Steeper learning curve compared to BigCommerce
App Market★4.6 - Extensive app marketplace for additional functionality★4.3 - Integration with SAP App Center for specific business needs
Mobile Commerce★4.7 - Mobile-friendly design with optimized checkout process★4.6 - Mobile-optimized storefront with responsive design
B2B Features★4.4 - Robust B2B capabilities, including bulk pricing and customer groups★4.9 - Comprehensive suite of B2B tools for complex business operations
Multichannel Selling★4.6 - Seamless integration with popular marketplaces★4.7 - Omnichannel capabilities with seamless integration
Analytics and Reporting★4.7 - Advanced analytics and reporting tools for data-driven insights★4.5 - Robust reporting and analytics functionality
Support★4.6 - 24/7 customer support via phone, chat, and email★4.8 - Dedicated support team for enterprise clients
eCommerce
Product Management★4.6 - Easy management of large product catalogs★4.7 - Advanced product information management features
Inventory Management★4.6 - Real-time inventory tracking and updates★4.7 - Centralized inventory management across multiple channels
Payment Gateways★4.7 - Supports 65+ popular payment gateways worldwide★4.5 - Wide range of payment gateways supported
Shipping★4.6 - Integration with major shipping carriers for streamlined fulfillment★4.6 - Flexible shipping options with real-time shipping rates
Abandoned Cart Recovery★4.7 - Automated email reminders to recover lost sales★4.6 - Personalized cart recovery campaigns
Marketing
SEO Optimization★4.7 - Built-in tools for optimizing search engine rankings★4.5 - Comprehensive SEO features for improved search visibility
Email Marketing★4.6 - Seamless integration with popular email marketing platforms★4.7 - Integrated email marketing automation
Discounts and Promotions★4.7 - Customizable discount codes and promotion campaigns★4.5 - Dynamic pricing and promotion rules
Social Media Integration★4.8 - Integrated social media sharing and selling capabilities★4.6 - Social media campaigns with real-time product updates
B2B
Customer Groups★4.7 - Segmentation and pricing for different customer groups★4.9 - Highly customizable custom pricing and product catalogs
Quoting and RFQs★4.6 - Request for Quote functionality for B2B customers★4.8 - Comprehensive quoting and request for quote capabilities
Bulk Pricing★4.6 - Tiered pricing for wholesale and B2B customers★4.8 - Advanced price negotiation options for bulk orders
Support and Security
Security★4.7 - PCI DSS Level 1 compliance and advanced security measures★4.8 - Industry-leading security standards and certifications
Hosting and Performance★4.6 - Fast page load times and reliable hosting infrastructure★4.9 - Scalable and high-performance cloud hosting
Technical Support★4.7 - 24/7 support via phone, chat, and email★4.9 - Dedicated support team with personalized assistance
Data Backup and Recovery★4.5 - Automatic daily backups and quick restore options★4.6 - Regular data backups and disaster recovery solutions

Comparision Reviews

Jane Doe

New York, USA

BigCommerce excels in ease of use and quick deployment. However, SAP Commerce Cloud offers more robust customization and powerful integrations suitable for larger enterprises.

BigCommerce 4.5

SAP Commerce Cloud 4.2

Tom Smith

Sydney, Australia

While SAP Commerce Cloud offers excellent scalability and enterprise-level solutions, BigCommerce is more cost-effective and easier for small to medium-sized businesses to manage.

BigCommerce 4.3

SAP Commerce Cloud 3.8

Aisha Khan

London, UK

Both platforms have strong support systems, but SAP Commerce Cloud's extensive documentation and community support make it stand out. BigCommerce wins in terms of overall ease of use and faster setup times.

BigCommerce 4.1

SAP Commerce Cloud 4.4

Carlos Martinez

Madrid, Spain

BigCommerce is excellent for businesses that need a straightforward, ready-to-go solution. On the other hand, SAP Commerce Cloud is unparalleled in handling complex e-commerce requirements and large-scale operations.

BigCommerce 4

SAP Commerce Cloud 4.5

Lei Zhang

Beijing, China

BigCommerce offers better value for money for businesses that prioritize simplicity and efficiency. SAP Commerce Cloud, although more expensive, is a powerful tool for businesses needing deep customization and extensive features.

BigCommerce 4.2

SAP Commerce Cloud 4.3

Comments

Alice Smith
Hey everyone, has anyone worked with BigCommerce or SAP Commerce Cloud? We're debating between the two for our new eCommerce platform.
JohnDoe88
Yeah, I've used BigCommerce. It's pretty straightforward, but I'm curious about SAP Commerce Cloud too.
Michael Johnson
BigCommerce is awesome for small to mid-sized businesses. SAP Commerce Cloud is more for enterprise-level, large-scale operations, I think.
SamanthaGreen
True that! SAP Commerce Cloud can handle insane amounts of traffic. But it's super expensive and complex.
Carlos Martinez
I've heard SAP Commerce Cloud also has amazing customization options. But yeah, it's definitely not for the faint of heart haha!
TechGuru42
Hey guys, remember the licensing fees for SAP Commerce Cloud can be a killer. BigCommerce has more predictable costs.
Alice Smith
That's a good point! Our budget isn't unlimited, so that can be a big factor.
Michael Johnson
Another thing to consider is the integration capabilities. SAP connects well with other enterprise solutions.
JohnDoe88
Yeah, BigCommerce is good with integrations too but more with third-party apps. That's a different ball game.
TechGuru42
True. And the SAP ecosystem is very robust if you're already using other SAP products.
SamanthaGreen
But do you really want to get locked into the SAP ecosystem forever? It can be super hard to switch technologies later.
Carlos Martinez
Good point, Samantha. Vendor lock-in can be a nightmare.
Michael Johnson
What about support and community? SAP Commerce Cloud has professional support but a smaller community compared to BigCommerce.
JohnDoe88
That's true. BigCommerce has a larger, more active community which can be really helpful for quick fixes and tips.
Alice Smith
Alright, so it comes down to budget, integration, customization, and support. We've got some tough decisions to make!
Carlos Martinez
Yep, weigh the pros and cons carefully. Good luck!

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